Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Billing information (for premium subscriptions)
- Profile preferences and reading preferences
- Device information and IP address
Usage Data
We automatically collect information about how you use our service:
- Books you read and reading progress
- Search queries and browsing history
- Features you use and time spent on the platform
- Device type and operating system
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and user behavior
- Personalize content and recommendations
- Improve our services and user experience
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our digital reading service
- Personalize your reading experience with AI recommendations
- Process payments and manage subscriptions
- Communicate with you about your account and service updates
- Analyze usage patterns to improve our services
- Ensure platform security and prevent fraud
- Comply with legal obligations
3. Information Sharing
We Do Not Sell Your Personal Information
We never sell your personal information to third parties. We only share your information in limited circumstances:
Service Providers
We may share information with trusted third-party service providers who help us operate our service, such as:
- Payment processors (Stripe, PayPal)
- Cloud hosting providers (AWS, Google Cloud)
- Analytics services (Google Analytics)
- Email delivery services
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or the public.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure storage of personal data
- Regular security audits and updates
- Access controls and authentication systems
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access and Correction
You have the right to access, update, or delete your personal information at any time through your account settings.
Data Portability
You can request a copy of your personal data in a structured, machine-readable format.
Opt-Out
You can opt out of marketing communications and certain data collection practices:
- Unsubscribe from marketing emails
- Disable cookies through your browser settings
- Request deletion of your account and data
GDPR Rights
If you are located in the EU, you have additional rights under GDPR, including the right to object to processing and request data restriction.
6. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
For users aged 13-17, we require parental consent for premium subscriptions and may limit certain features to protect young users.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and compliance with applicable data protection laws.
8. Cookies Policy
Essential Cookies
These cookies are necessary for the website to function and cannot be disabled.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests.
You can manage your cookie preferences through our cookie consent banner or your browser settings.
9. Retention of Data
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on the type of information and purpose of processing.
When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or security purposes.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice on our platform
Your continued use of our service after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@hyperbookhq.com
Address: 123 Tech Street, Silicon Valley, CA 94025
Phone: 1-800-HYPERBOOK
We will respond to your inquiry within 30 days.
Last updated: November 30, 2024